Suspend faulty billing system – PURC to ECG

The Public Utility Regulatory Commission -PURC has ordered the Electricity Company of Ghana -ECG to suspend the implementation of its ‘faulty’ new billing software until further notice.

The commission has also ordered the ECG to appoint an independent billing software expert to audit the new billing system and present a report to the commission within 10 working days.

These were amongst other orders issued by the PURC to the ECG following several complaints of overbilling by consumers of electricity.

According to the commission, the decision was reached after a thorough investigation into the matter through its Monitoring exercise which culminated into visits to specific areas and also interrogation of bills presented to consumers by the ECG and it concluded that “there was an anomaly in the initial implementation of the new billing software.”

More soon..

-TV3

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ABOUT: Nana Kwesi Coomson

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An Entrepreneur, Corporate Social Responsibility, Corporate Communications Executive and Philanthropist. Editor-in-Chief of www.233times.com. A Senior Journalist with Ghanaian Chronicle Newspaper. An alumnus of Adisadel College where he read General Arts. His first degree is in Bachelor of Arts - Political Science (major) and History (minor) from the University of Ghana. He holds MSc in Corporate Social Responsibility (CSR) and Energy with Public Relations (PR) from the Robert Gordon University in the United Kingdom. He is a 2018 Mandela Washington Fellow who studied at Clark Atlanta University in USA on the Business and Entrepreneurship track.

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