MTN apologises for Wednesday night’s hitches

Mobile telecommunication network MTN has apologised to its customers for the intermittent challenges suffered in the large evening of Wednesday, September 13.

Most customers experienced difficulties in accessing voice and Mobile Money (MoMo) services.

“This is as a result of a technical challenge,” the market leader said in a public service announcement Wednesday night.

“Our engineers are working hard to resolve the issue and we will update when it is done.”

Ghana’s sole significant market power (SMP) rendered an apology for the hitches.

“We deeply apologised for the inconvenience caused.”

It is expected that as per regulations, MTN will compensate customers for the challenges.

-3news

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ABOUT: Nana Kwesi Coomson

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An Entrepreneur, Corporate Social Responsibility, Corporate Communications Executive and Philanthropist. Editor-in-Chief of www.233times.com. A Senior Journalist with Ghanaian Chronicle Newspaper. An alumnus of Adisadel College where he read General Arts. His first degree is in Bachelor of Arts - Political Science (major) and History (minor) from the University of Ghana. He holds MSc in Corporate Social Responsibility (CSR) and Energy with Public Relations (PR) from the Robert Gordon University in the United Kingdom. He is a 2018 Mandela Washington Fellow who studied at Clark Atlanta University in USA on the Business and Entrepreneurship track.

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